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Home » What's New » Why Should I Buy Eyeglasses From My Optometrist?

Why Should I Buy Eyeglasses From My Optometrist?

In recent years a trend has developed in the eyecare world to consider buying eyeglasses from online stores rather than the traditional method of ordering through your trusted eye care professional. These sites may claim that they offer “not-to-be-beat” prices and convenient to-your-door delivery, but the disadvantages of ordering online are much more significant than any apparent advantage they claim to provide. The truth is that there are many aspects of customer service and accurate filling of prescriptions in which your trusted family optometrist is far superior to any online service. Below are outlined some of the major advantages of purchasing from your trusted eyecare professional.

The Myth of Online Savings

Many online retailers boast of low prices and great deals that you are supposedly unable to get when ordering from your optometrist. The truth is that, most of the time while the price on some online sites initially appear to save you money, they often will cost you more money than if you order from your eye doctor's office. Many eye doctors maintain special relationships with eyeglasses manufacturers that allow them special deals and savings which they are then able to pass on to their patients. These often take the form of special rebates for patients, which eye doctors are often happy to send in on their patient's behalf, allowing the doctor to cut costs for their patients at the bottom-line. Online services are often unaware of these rebates or require you to redeem them on your own in order to save money on your eyeglasses.

Personal Relationships and Expertise

To an online store, you are a faceless consumer. To your trusted eye care professional, you are a patient in their care. The aim of the online store is to sell you a product. The aim of your eye doctor is to help you look and see your best, and safeguard your long term eye health and visual comfort. Part of fulfilling this role is maintaining a personal relationship with each and every patient. The same cannot be said about online retailers.

Your eye doctor goes to great lengths not only to measure your exact prescription, but also to take into consideration things such as your face shape, the way your lenses will look and feel with certain frames, and what size and type of frame will be most comfortable and provide you with the best vision.

Your eye doctor will also consider where each type of frame will sit on your face, which influences what part of the lens your eyes will be looking through. This is especially important with bifocals, in which an improper positioning of the lens in front of the eye can make proper viewing through the different vision zones especially difficult or impossible.

A professional, trained and educated eye doctor with whom you have a personal relationship is more likely to fill the prescription correctly the first time, and fix it if there is a mistake, than an online retailer whose training is customer service or sales oriented, and with whom you share no personal connection beyond their desire to sell you their products.

For more information, contact your eye doctor today.

Our patients' health and safety is our top priority. We also believe it is our civic responsibility to do what is right for our local community and our employees. Due to the ongoing concern surrounding the Coronavirus (COVID-19) and our dedication to help end this global pandemic, we have made the decision to suspend all clinical, non-emergency appointments starting on Monday, March 16, 2020. At this time, we will be suspending these appointments for at least two weeks, but we will continue to keep you informed and up-to-date as we continuously monitor this situation.

During this two-week period, if you experience an eye emergency, please call us at 201-488-2485 and leave a message for the on-call doctor. We will be performing telemedicine visits and only in the case of extreme emergency office visits. If you are exhibiting symptoms of fever, cough or shortness of breath, please make that known at the time of your phone call, so we can triage the symptoms and determine the best facility to address your emergency.

If you have glasses or contact lenses waiting to be picked up, please call the regular office number 201-488-7855 and leave a message stating that you would like us to leave them for you in the dropbox at the front door.  We will be checking for these messages daily and will be happy to leave all the items that have been paid for.  If you still have a balance, leave a callback number where you can be reached during business hours.